SEE CLEARLY, MOVE WISELY, CREATE TOGETHER

Understanding why people do what they do comes first

What behaviors do we see today?

What do our tools and systems encourage or limit?

How does leadership guide and coach people in what they do?

How does it feel?

IMAGINE WHAT’S POSSIBLE
Dare to imagine the future, dream of that place you are longing to find.
Now look around,

What do you see people do? How do they interact? What language do they use? How do they collaborate and support each other? How do you see leaders engage with their people?

How does it feel to be in this place?

EMBRACE WHAT NEEDS TO SHIFT, WITH CURIOSITY

Welcome all that reveals itself.

Some will confirm what you already sensed, while others may surprise you. Some live in tools, processes, and structures, while others show up in how we lead, collaborate, and relate to one another.

THE PATH UNFOLDS

TOGETHER WE CREATE WHAT IS NEEDED …….

Build an architecture that invites the way of working we envision. Tools that empower and enhance. Develop our leaders to guide and coach with clarity, to hold a safe space and to earn trust. Our cooperation lives in openness, honesty and care.

Thus, we create the right environment for people to flourish

…… WHEN IT IS NEEDED

Where the dust settles

Everyone has a plan… until reality steps in.

Obstacles arise, setbacks happen, and frustration can rear its ugly head.
But amidst the struggle, we also find moments of achievement, joy, and pride, lifting each other up when we fall, cheering each other on as we move forward.
The path is a bumpy, unpaved road not travelled before. But it is in these critical moments that we become stronger, more united, and more focused on the dream we’re building together.

This is what true deployment looks like:

a  journey of learning, adapting, and moving forward with each step.

Beyond right and wrong there is a garden,
I will meet you there
(Rumi)

ARNOUD-INZET-VIERKANT 01TEACHING HOW TO LEARN

Foremost Lean Thinking is about teaching all employees how to learn rather than telling them what to do: Lean thinking’s aim is to develop each person’s autonomy in problem solving by supporting them in their continuous improvement activities. This holds for the people at the bench as much as for the executives at the top. By doing so the core value of respect for people is embodied throughout the Lean philosophy. All the Lean tools and techniques are secondary to the “teaching how to learn” mind set.
This is a radical break from Taylorism where a group of specialists will devise the “one-best-way” and line management will be tasked to enforce it. By contrast, Lean Thinking is taught to managers so that they teach their own direct reports to think Lean and reduce overburden, unneeded variation and waste by working more closely with their teams and across functional boundaries.

ARNOUD-INZET-VIERKANT-04HARD ON THE PROCESS, SOFT ON THE PEOPLE

95% of our problems can be solved by improving our work processes. Problems that occur in our work are a mere indications of a flaw in the process and must therefore be taken as a starting point for process improvement. Often times work processes are so complex that it is very likely that mistakes are made. How can we prevent these mistakes from happening in the future?
Blaming a person for making that mistake or installing extra checks may only temporarily help to prevent mistakes. Instead improving the work process itself to prevent future mistakes will generate long lasting improvements and bring the organization forward. And who is the person best fit to detect these flaws and see the opportunities for improvement? That is and should foremost be the person who is doing the work.

ARNOUD-INZET-VIERKANT-03NEUROSCIENTIFIC INSIGHTS

Our brain is our most powerful organ, capable of accomplishing great things we can only start to imagine. However, next to being our ally, our brain can also be our enemy and play tricks on us that prevents us from seeing clearly. Understanding how our brain functions and taking those brain rules into account facilitates us to accomplishing the changes what we set out to achieve.
Our evolutionary older brain structures have evolved into fast thinking machines. Our intuition is part of that system. This type of thinking is fast and has a can do feel to it. No lengthy contemplation but a get into action a.s.a.p. mentality. The evolutionary more recently evolved pre-frontal brain structures on the other hand are the seat of analysis, deduction and reason, a much slower type of thinking. Lean thinking builds slow thinking processes. In the everyday life the ancient structures are constantly on the lure to jeopardize the slow analytical thought processes of the pre-frontal areas and persuade us to jump to conclusions all to often. Neuroscientific understanding of how our brain functions thus deepens our understanding of how people think and helps us to develop Lean Thinking in all of us.

ARNOUD-INZET-VIERKANT_05PSYCHOLOGICAL INSIGHTS

Developing a culture of continuous improvement means changing the behavior of people. Currently within the field of psychology much is known about behavioral change and the psychological processes involved. The psychology of motivation, stress control, learning and cognitive dissonance all play an important role in the development of a Lean culture. Through our understanding of these processes we have come to understand the laws of behavioral change. We can now apply these laws in such a way that it can assist us in making the behavioral changes needed to develop a culture of continuous improvement.